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- Must be an existing authorized user
- Must be an Admin to be able to resend the welcome email
- The user's role (Admin, Support, etc) must be selected prior to resending the welcome email
Process:
- Navigate over to https://support.databank.com/login
- From the "Home page" using the left pane, scroll down and click on "My Account"
- Click on "Manage Users"
- Locate the user and click on the "Edit Button" (if you have a long list of users, you can click on the "Filter" box to narrow down your search
, 
- Click "Resend the Welcome Email"
- A green notification popup box will appear on the top right corner letting you know that the welcome email was successfully sent to the user.
End
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